When designing the first truly double-ended modern ferry to sail between Britain and France, P&O Ferries and designers OSK Group were able to start with an entirely clean sheet of paper when it came to the layout of the passenger facilities. At the invitation of P&O Ferries, NI Ferry Site stepped onboard P&O PIONEER in early July 2023 to sample the new ship.
![P&O PIONEER at Dover, 02.07.23. Image © Steven Tarbox.](https://www.niferry.co.uk/wp-content/uploads/2023/03/po-pioneer-dover-2-july-23_st-1200x800.jpg)
P&O PIONEER is laid out a little differently to other English Channel ferries with the shape of the accommodation mirrored at both ends. One benefit of this layout is large amounts of publicly accessible outside deck space at either end of the vessel.
Facilities at each end of the ship are totally different which aids passenger orientation. Large screens displaying deck plans are located in the centre of the vessel, further aiding navigation of the passenger accommodation.
![These large screens located opposite the main staircases onboard P&O PIONEER display deck plans of the ship to aid navigation. Image: © Steven Tarbox.](https://www.niferry.co.uk/wp-content/uploads/2023/08/po-pioneer-onboard-deck-plan_st-1200x668.jpg)
As this is a double-ended ship, P&O PIONEER never turns around 180 degrees in regular operation as a conventional English Channel ferry normally would. Because the forward and aft of the ship changes depending on which direction the ship is sailing in, P&O Ferries refers to the Dover facing end as the blue end and the end facing Calais as the yellow end.
Passengers move between decks via stairwell lobbies located in the centre of the vessel. There is a stairwell lobby at each of the yellow and blue ends.
![P&O PIONEER departs Dover for Calais, 02.07.23. Image © Steven Tarbox.](https://www.niferry.co.uk/wp-content/uploads/2023/03/po-pioneer-departs-dover-2-july-23-1_st-1200x800.jpg)
The sides of P&O PIONEER are referred to as red (Facing towards the North Sea) and green (facing down the English Channel) rather than port and starboard. For the purposes of this guide we will work from the blue (Dover) end to the yellow end.
Table of Contents
Deck 8
This is the first deck above the vehicle decks and will likely be where most passengers enter the accommodation. The passenger facilities on deck 8 are broadly split into three areas: The Main Lounge, The Food Market, and the Duty Free Shop. Additionally there are two wraparound outside decks which all passengers can access. The reception desk is located to one side of The Food Market.
Access to all spaces on deck 8 is available to all passengers at no extra charge.
P&O Pioneer Deck 8 Plan
![P&O PIONEER & P&O LIBERTÉ Deck 8 layout plan. Image: P&O Ferries.](https://www.niferry.co.uk/wp-content/uploads/2023/03/po-pioneer-liberte-deck-8-plan_po-ferries-1200x292.png)
Duty Free Shop
The 588 m2 Duty Free Shop is located at the blue (Dover) end of Deck 8. As with all other P&O Ferries vessels, the Duty Free Shop is a Dufry concession run under the World Duty Free brand. Passengers can purchase a range of discounted fragrance, alcohol, and tobacco products as well as gifts and souvenirs.
![World Duty Free, P&O PIONEER. Image © Steven Tarbox.](https://www.niferry.co.uk/wp-content/uploads/2023/08/po-pioneer-duty-free-shop_st-1200x900.jpg)
![Wine selection in World Duty Free, P&O PIONEER. Image © Gary Andrews.](https://www.niferry.co.uk/wp-content/uploads/2023/08/po-pioneer-duty-free-wine_gra-1200x900.jpeg)
![World Duty Free, P&O PIONEER. Image © Steven Tarbox.](https://www.niferry.co.uk/wp-content/uploads/2023/08/po-pioneer-duty-free-shop-2_st-1200x900.jpg)
![World Duty Free, P&O PIONEER. Image © Steven Tarbox.](https://www.niferry.co.uk/wp-content/uploads/2023/08/po-pioneer-duty-free-shop-4_st-1200x900.jpg)
![World Duty Free, P&O PIONEER. Image © Steven Tarbox.](https://www.niferry.co.uk/wp-content/uploads/2023/08/po-pioneer-duty-free-shop-5_st-1200x900.jpg)
![World Duty Free, P&O PIONEER. Image © Steven Tarbox.](https://www.niferry.co.uk/wp-content/uploads/2023/08/po-pioneer-duty-free-shop-3_st-1200x900.jpg)
A large wraparound outside deck surrounds the outside of the shop giving passengers views of the White Cliffs of Dover. This outside deck space is accessible to all passengers.
![Part of the blue end outside deck on deck 8, P&O Pioneer. This outside space wraps around to the other side of the vessel and is accessible to all passengers. Image: © Steven Tarbox.](https://www.niferry.co.uk/wp-content/uploads/2023/08/po-pioneer-outside-deck-8_st-1200x800.jpg)
The Food Market
The largest space on P&O PIONEER is the self-service Food Market, located in the middle area of deck 8. The concept is a development of the facility on P&O Ferries’ SPIRIT OF BRITAIN and SPIRIT OF FRANCE. Passengers help themselves to a selection of pre-packaged hot and cold food items.
![The Food Market, P&O PIONEER . Image: P&O Ferries Ltd.](https://www.niferry.co.uk/wp-content/uploads/2023/06/po-pioneer-food-court-deck-1_po-ferries-ltd-1200x901.jpg)
Items available to purchase include pizzas (which are hand topped onboard), paninis, sandwiches, wraps, sausages rolls, salads, and soup. A cooked breakfast box, breakfast wrap, and porridge are among the items offered on morning crossings. A selection of muffins, pastries, chocolate bars, and crisps is also available throughout the day for those looking for a lighter bite to eat. Passengers pay for items at one of the self-service tills at the exit to the food market.
![Part of the cold food selection available in the Food Market onboard P&O PIONEER. Image: © Steven Tarbox](https://www.niferry.co.uk/wp-content/uploads/2023/08/po-pioneer-the-food-market-1-1200x888.jpg)
![Part of the cold food selection available in the Food Market onboard P&O PIONEER. Image: © Steven Tarbox](https://www.niferry.co.uk/wp-content/uploads/2023/08/po-pioneer-the-food-market-2-1200x895.jpg)
![Amongst the hot food choices available onboard P&O PIONEER are pizzas from the Food Market. Image: © Steven Tarbox](https://www.niferry.co.uk/wp-content/uploads/2023/08/po-pioneer-the-food-market-3-1200x1200.jpg)
![As with the Food Market onboard P&O Ferries' other Dover to Calais ferries, P&O PIONEER passengers pay for their purchase using self-service tills. Image: © Steven Tarbox.](https://www.niferry.co.uk/wp-content/uploads/2023/08/po-pioneer-the-food-market-checkout-857x1200.jpg)
Seating with panoramic views of the English Channel is located on either side of the vessel where the double-height glass walls that dominate the side profile of the ship are located.
![The double-height glass curtain wall on either side of P&O PIONEER floods The Food Market seating area with natural light. Image: © Steven Tarbox.](https://www.niferry.co.uk/wp-content/uploads/2023/08/po-pioneer-food-market-glass-wall_st-900x1200.jpg)
![Part of the seating area in P&O PIONEER's Food Market. Image: P&O Ferries Ltd.](https://www.niferry.co.uk/wp-content/uploads/2023/06/po-pioneer-food-court-deck-2_po-ferries-ltd-901x1200.jpg)
![The Food Market, P&O PIONEER . Image: P&O Ferries Ltd.](https://www.niferry.co.uk/wp-content/uploads/2023/06/po-pioneer-food-court-deck-1_po-ferries-ltd-1200x901.jpg)
![Part of the seating area in P&O PIONEER's Food Market. Image: P&O Ferries Ltd.](https://www.niferry.co.uk/wp-content/uploads/2023/06/po-pioneer-food-court-deck-4_po-ferries-ltd-1200x901.jpg)
Game Zone
A small Game Zone branded arcade area is located on the red side towards the blue end of P&O PIONEER.
Children’s Play Area
There is a children’s play area located between the Food Market and Main Lounge. There is also seating overlooking the play room for parents to use whilst supervising their children.
![P&O PIONEER's maritime themed soft play area. Image: P&O Ferries Ltd.](https://www.niferry.co.uk/wp-content/uploads/2023/06/po-pioneer-kids-area_po-ferries-ltd-1200x901.jpg)
There is also a small additional play area located in the family section of The Kitchen restaurant on deck 9.
Main Lounge (and bar)
The Main Lounge and bar is located at the yellow (Calais) end of deck 8. Passengers can purchase a selection of hot and cold drinks, sandwiches, and pastries from the counter. A large outside deck with its own seating is located towards the forward area of the lounge.
![The main lounge / bar, P&O PIONEER. Image: P&O Ferries Ltd.](https://www.niferry.co.uk/wp-content/uploads/2023/06/po-pioneer-main-lounge-2_po-ferries-ltd-1200x901.jpg)
![The main lounge / bar, P&O PIONEER. Image: P&O Ferries Ltd.](https://www.niferry.co.uk/wp-content/uploads/2023/06/po-pioneer-main-lounge-3_po-ferries-ltd-1200x901.jpg)
![The main lounge / bar, P&O PIONEER. Image: P&O Ferries Ltd.](https://www.niferry.co.uk/wp-content/uploads/2023/06/po-pioneer-main-lounge-4_po-ferries-ltd-1200x901.jpg)
![The main lounge / bar onboard P&O PIONEER which has its own dedicated outside deck space. Image: P&O Ferries Ltd.](https://www.niferry.co.uk/wp-content/uploads/2023/06/po-pioneer-main-lounge-5_po-ferries-ltd-1200x901.jpg)
![The counter of the main lounge and bar onboard P&O PIONEER. A selection of drinks, pastries, and snacks is available to purchase. Image: © Steven Tarbox.](https://www.niferry.co.uk/wp-content/uploads/2023/08/po-pioneer-main-lounge-counter_st-1200x900.jpg)
![Gaming machines located within the main lounge / bar, P&O PIONEER. Image: © Steven Tarbox.](https://www.niferry.co.uk/wp-content/uploads/2023/08/po-pioneer-main-lounge-gaming-square_st-1200x1200.jpg)
![Part of the wraparound outside deck at the yellow (Calais) end of P&O PIONEER. This is accessible from the main lounge bar. Image: © Steven Tarbox.](https://www.niferry.co.uk/wp-content/uploads/2023/08/po-pioneer-main-lounge-outside-deck_st-1200x800.jpg)
![Seating within the main lounge / bar, P&O PIONEER. Image: © Steven Tarbox.](https://www.niferry.co.uk/wp-content/uploads/2023/08/po-pioneer-main-lounge-seating-1_st-1200x800.jpg)
Deck 9
P&O PIONEER’s deck 9 houses The Kitchen Restaurant, the premium Club Lounge, the Quiet Lounge, the Pet Lounge and the Commercial Drivers facilities.
On deck 9 only The Kitchen is open to all passengers without additional charges.
P&O Pioneer Deck 9 Plan
![P&O PIONEER & P&O LIBERTÉ Deck 9 layout plan. Image: P&O Ferries.](https://www.niferry.co.uk/wp-content/uploads/2023/03/po-pioneer-liberte-deck-9-plan_po-ferries-1200x292.png)
Club Lounge
P&O PIONEER’s Club Lounge is L-shaped but spans the full width of the ship at its widest part. The Club Lounge is only accessible to passengers who have paid the premium to upgrade. The lounge is split into two areas. The dining area is at the side of the ship, and the relaxation area spans the width of the ship overlooking the Dover bow.
![Seating along the side of the Club Lounge, P&O PIONEER. Image: © Steven Tarbox.](https://www.niferry.co.uk/wp-content/uploads/2023/08/po-pioneer-club-lounge-side-seating-2_st-1200x900.jpg)
![Seating along the side of the Club Lounge, P&O PIONEER. Image: © Steven Tarbox.](https://www.niferry.co.uk/wp-content/uploads/2023/08/po-pioneer-club-lounge-side-seating_st-1200x800.jpg)
![Seating along the front of the Club Lounge, P&O PIONEER. Image: © Steven Tarbox.](https://www.niferry.co.uk/wp-content/uploads/2023/08/po-pioneer-club-lounge-2_st-1200x800.jpg)
![Seating along the front of the Club Lounge, P&O PIONEER. Image: © Steven Tarbox.](https://www.niferry.co.uk/wp-content/uploads/2023/08/po-pioneer-club-lounge-3_st-1200x800.jpg)
![Seating along the front of the Club Lounge, P&O PIONEER. Image: © Steven Tarbox.](https://www.niferry.co.uk/wp-content/uploads/2023/08/po-pioneer-club-lounge-1_st-1200x800.jpg)
![Seating along the front of the Club Lounge, P&O PIONEER. Image: © Gary Andrews.](https://www.niferry.co.uk/wp-content/uploads/2023/08/po-pioneer-club-lounge-serating_gra-1200x900.jpeg)
A dedicated outside deck spans the blue (Dover) end, giving Club passengers the best views of the White Cliffs on the ship. For those who prefer to stay inside, a range of comfortable seating is available in surroundings like those in a premium airport lounge.
![looking up at the blue (dover end) bridge from the Club Lounge outside deck, P&O PIONEER. Image: © Steven Tarbox.](https://www.niferry.co.uk/wp-content/uploads/2023/08/po-pioneer-club-lounge-outside-2_st-1200x892.jpg)
![Club Lounge outside deck, P&O PIONEER. Image: © Steven Tarbox.](https://www.niferry.co.uk/wp-content/uploads/2023/08/po-pioneer-club-lounge-outside-3_st-1200x900.jpg)
![Club Lounge outside deck, P&O PIONEER. Image: © Steven Tarbox.](https://www.niferry.co.uk/wp-content/uploads/2023/08/po-pioneer-club-lounge-outside-1_st-1200x800.jpg)
Passengers access the lounge using a barcode given to them at check-in or when they pay the upgrade fee onboard. Guests are welcome to help themselves to a complimentary cooked or “Continental” breakfast on morning crossings or a selection of hot and cold items on later crossings. Cakes and pastries are also available.
![A selection of complementary cooked breakfast items is available in the Club Lounge on morning crossings. A different cooked food selection is available for afternoon and evening crossings. Image: © Steven Tarbox.](https://www.niferry.co.uk/wp-content/uploads/2023/08/po-pioneer-club-lounge-servery-breakfast_st-1200x900.jpg)
![Food servery counter in the Club Lounge, P&O PIONEER. All food and drink is included in the price of access. Image: © Steven Tarbox.](https://www.niferry.co.uk/wp-content/uploads/2023/08/po-pioneer-club-lounge-servery-evening_st-1200x900.jpg)
![A selection of alcoholic and non-alcoholic beverages is available for passengers to help themselves to in the Club Lounge onboard P&O PIONEER. Image: © Gary Andrews.](https://www.niferry.co.uk/wp-content/uploads/2023/08/po-pioneer-club-lounge-servery_gra-1200x900.jpeg)
![Complimentary cake in the Club Lounge on P&O PIONEER. Image: © Gary Andrews.](https://www.niferry.co.uk/wp-content/uploads/2023/08/po-pioneer-club-lounge-cake_gra-1200x900.jpeg)
![Food servery counter in the Club Lounge, P&O PIONEER. All food and drink is included in the price of access. Image: © Steven Tarbox.](https://www.niferry.co.uk/wp-content/uploads/2023/08/po-pioneer-club-lounge-servery1_st-1200x900.jpg)
The food was observed to be replenished regularly by the friendly crew throughout the two crossings we undertook on the ship. As ever with P&O’s Club Lounge offer, passengers are also free to help themselves to hot and cold drinks including alcoholic beverages.
Quiet Lounges
The two Quiet Lounges are accessible for a small premium and feature luxurious reclining chairs with their own fold out table and USB charging port. The chairs are orientated towards the windows on the green side of the vessel
![Quiet lounge seating, P&O PIONEER. Image: © Steven Tarbox.](https://www.niferry.co.uk/wp-content/uploads/2023/08/po-pioneer-quiet-lounge-1_st-1200x900.jpg)
![Looking towards the full-height windows in one of the two quiet lounges onboard P&O PIONEER. Image: © Steven Tarbox.](https://www.niferry.co.uk/wp-content/uploads/2023/08/po-pioneer-quiet-lounge-2_st-1200x900.jpg)
![Quiet lounge seating, P&O PIONEER. Image: © Steven Tarbox.](https://www.niferry.co.uk/wp-content/uploads/2023/08/po-pioneer-quiet-lounge-3_st-1200x900.jpg)
![Looking towards the full-height windows in one of the two quiet lounges onboard P&O PIONEER. These look out to the dedicated outside deck for the lounge at the side of the ship. Image: © Steven Tarbox.](https://www.niferry.co.uk/wp-content/uploads/2023/08/po-pioneer-quiet-lounge-4_st-1200x900.jpg)
![Seats in P&O PIONEER's quiet lounges are equipped with a fold out table. Every seat also has its own USB charging socket. Image: Steven Tarbox](https://www.niferry.co.uk/wp-content/uploads/2023/08/po-pioneer-quiet-lounge-fold-out-table_st-900x1200.jpg)
![The Quiet Lounge dedicated outside deck space, P&O PIONEER. Image: © Gary Andrews.](https://www.niferry.co.uk/wp-content/uploads/2023/08/po-pioneer-quiet-lounge-outside-deck_gra-1200x900.jpeg)
P&O PIONEER‘s quiet lounges also have their own dedicated outside deck space on the side of the ship.
The Kitchen
The Kitchen is located to one side of the ship (the green side facing down the English Channel) and offers customers a selection of meals which are prepared to order. While a more premium offer than the pre-packaged selection downstairs in the Food Market, the food choice in The Kitchen again reflects the 90 minute duration of the crossing. On our July 2023 crossing the menu consisted of fish and chips and a range of different burgers, including a vegan option.
![Seating in The Kitchen, P&O PIONEER. Image: © Steven Tarbox.](https://www.niferry.co.uk/wp-content/uploads/2023/08/po-pioneer-the-kitchen-seating-2_st-1200x800.jpg)
![Seating in The Kitchen, P&O PIONEER. Image: © Steven Tarbox.](https://www.niferry.co.uk/wp-content/uploads/2023/08/po-pioneer-the-kitchen-seating-3_st-1200x800.jpg)
![Main seating area in The Kitchen, P&O PIONEER. This area is flooded with natural light as it overlooks the double-heigh curtain wall on the side of the ship. Image: © Steven Tarbox.](https://www.niferry.co.uk/wp-content/uploads/2023/08/po-pioneer-the-kitchen-seating_st-1200x800.jpg)
Orders are placed via a self-service kiosk and collected when the passengers’ order number is displayed on a screen. The setup is similar to how many fast food restaurants work. Each meal is then prepared to order in the main galley which is located immediately behind The Kitchen.
![Self-service beverage area in The Kitchen. Passengers pre-pay at the kiosk then help themselves to their selection whilst their food order is prepared. Image: © Steven Tarbox.](https://www.niferry.co.uk/wp-content/uploads/2023/08/po-pioneer-the-kitchen-drinks-self-service_st-1200x800.jpg)
![Self-service ordering kiosks and collection point in The Kitchen. Passengers place and pay for their order at the kiosks and collect their food from the collection point once it is prepared. Image: © Steven Tarbox.](https://www.niferry.co.uk/wp-content/uploads/2023/08/po-pioneer-the-kitchen-order-collect_st-1200x800.jpg)
![Screens located throughout The Kitchen tell customers when their order is ready for collection.](https://www.niferry.co.uk/wp-content/uploads/2023/08/po-pioneer-the-kitchen-collection-screen_st-1200x900.jpg)
Passengers pay for their drinks at the kiosk and help themselves at the dispensers located on the other side. As with the Food Market on the deck below, seating in The Kitchen overlooks the double-height glass curtain wall. There is also a family area towards the Dover end of The Kitchen which incorporates a small children’s play area.
![Part of the small children's play area in the family space of The Kitchen restaurant. Image: © Steven Tarbox.](https://www.niferry.co.uk/wp-content/uploads/2023/08/po-pioneer-the-kitchen-family-area_st-1200x800.jpg)
![Seating in the family area of The Kitchen. Image: © Steven Tarbox.](https://www.niferry.co.uk/wp-content/uploads/2023/08/po-pioneer-the-kitchen-family-area-2_st-1200x800.jpg)
Pet Lounge
Passengers with pets can enjoy the crossing with their dogs in the dedicated Pet Lounge. This is accessible for a premium paid at the time of booking. The Pet Lounge has its own dedicated lift access direct from the car deck and its own outside deck. A dog toilet area is provided on a dedicated part of the outside deck.
![Entrance to the Pet Lounge. Access is granted by scanning a barcode at this door or via the dedicated lift from the car deck. Image: © Steven Tarbox.](https://www.niferry.co.uk/wp-content/uploads/2023/08/po-pioneer-pet-lounge-entrance_st-1200x900.jpg)
![Seating in P&O PIONEER's Pet Lounge. Image: © Steven Tarbox.](https://www.niferry.co.uk/wp-content/uploads/2023/08/po-pioneer-pet-lounge-seating_st-1200x1200.jpg)
![Seating in P&O PIONEER's Pet Lounge. Image: © Steven Tarbox.](https://www.niferry.co.uk/wp-content/uploads/2023/08/po-pioneer-pet-lounge-booth-seating_st-1200x900.jpg)
![Part of the Pet Lounge outside deck is taken up by this dedicated pet toilet area. Image: © Steven Tarbox.](https://www.niferry.co.uk/wp-content/uploads/2023/08/po-pioneer-pet-lounge-dog-toilet_st-1200x900.jpg)
Human passengers can take advantage of the free TV, Wi-Fi, charging points and plugs, and complimentary hot and cold beverages in the Pet Lounge. P&O Ferries has also considered dogs should the highly unlikely event of an evacuation ever occur, with procedures in place to allow dogs to be evacuated with their owners via the inflatable chutes.
Commercial Drivers Facilities
Commercial drivers onboard P&O PIONEER are catered for with separate restaurant and lounge areas. Drivers can also take advantage of a dedicated outside deck space (facing Calais). Separate male and female shower, changing, and toilet facilities are also priovided.
![Commercial drivers can check which showers and toilets are free on this screen in the commercial drivers lounge. There are dedicated facilities for both male and female drivers. Image: © Steven Tarbox.](https://www.niferry.co.uk/wp-content/uploads/2023/08/po-pioneer-commercial-drivers-info-screen_st-1200x913.jpg)
![The commercial drivers lounge, P&O PIONEER. Image: P&O Ferries Ltd.](https://www.niferry.co.uk/wp-content/uploads/2023/06/po-pioneer-commercial-drivers-lounge-3_po-ferries-ltd-1200x901.jpg)
![The commercial drivers lounge, P&O PIONEER. Image: P&O Ferries Ltd.](https://www.niferry.co.uk/wp-content/uploads/2023/06/po-pioneer-commercial-drivers-lounge-2_po-ferries-ltd-1200x901.jpg)
Drivers can enjoy their meal in the restaurant then relax in an entirely separate lounge area. Shower availability is shown graphically via a screen near the access corridor which is updated in real time. All commercial driver facilities are located together on the red side of deck 9 on the opposite side of the vessel to The Kitchen and the Pet Lounge.
Deck 10 – Crew accommodation
The accommodation provided for P&O PIONEER’s crew is to a very high standard and includes a gym, male and female saunas, relaxation spaces, and a games room. The crew mess has its own dedicated chef who prepares a menu to cater for all nationalities onboard, offering something for everyone. Officers cabins are located on the red side of the vessel with ratings cabins on the green side.
![Crew games room, P&O PIONEER. Image: © Steven Tarbox.](https://www.niferry.co.uk/wp-content/uploads/2023/08/po-pioneer-crew-games-room_st-1200x900.jpg)
![Crew gym, P&O PIONEER. Image: © Steven Tarbox.](https://www.niferry.co.uk/wp-content/uploads/2023/08/po-pioneer-crew-gym-1_st-1200x900.jpg)
![Crew gym. Image: © Steven Tarbox.](https://www.niferry.co.uk/wp-content/uploads/2023/08/po-pioneer-crew-gym-2_st-1200x900.jpg)
![Crew gym, P&O PIONEER. Image: © Steven Tarbox.](https://www.niferry.co.uk/wp-content/uploads/2023/08/po-pioneer-crew-gym-3_st-1200x900.jpg)
![Crew gym, P&O PIONEER. Image: © Steven Tarbox.](https://www.niferry.co.uk/wp-content/uploads/2023/08/po-pioneer-crew-gym-4_st-1200x900.jpg)
![One of the two crew sauna's onboard P&O PIONEER. Image: © Gary Andrews.](https://www.niferry.co.uk/wp-content/uploads/2023/08/po-pioneer-crew-sauna_gra-1200x900.jpeg)
![Ratings relaxation area, P&O PIONEER. Image: © Steven Tarbox.](https://www.niferry.co.uk/wp-content/uploads/2023/08/po-pioneer-ratings-relaxation-area_st-1200x900.jpg)
![The ratings relaxation lounge on P&O PIONEER. Image: © Gary Andrews.](https://www.niferry.co.uk/wp-content/uploads/2023/08/po-pioneer-crew-relaxation-lounge_gra-1200x900.jpeg)
![Officers relaxation area, P&O PIONEER. Image: © Steven Tarbox.](https://www.niferry.co.uk/wp-content/uploads/2023/08/po-pioneer-officers-relaxation-area_st-1200x900.jpg)
There are signs at regular intervals indicating which side of the ship you are on and indicating which way the Dover and Calais ends are to aid orientation in the crew areas. Both navigational bridges are located on deck 10 and are a mirror image of each other. Control is handed between the blue and yellow bridges whilst in port.
Accessibility
P&O Pioneer has five lifts in total, all of which are wheelchair accessible. There are multiple disabled toilets located on both decks 8 and 9. A Changing Places accredited toilet is also available on deck 8 next to the duty free shop. This is equipped with a hoist and a changing bench.
As a modern ferry, all seating areas onboard P&O PIONEER have spaces to accommodate wheelchairs. A hearing loop is installed in front of reception.
Our view
The P&O PIONEER is like no other ferry to sail on the English Channel before – both in terms of appearance and the onboard product. Even on a busy crossing she feels spacious despite the number of premium access areas. Her outside deck areas are plentiful for those wanting to take in the sea air.
Her dĂ©cor could benefit from more artwork but is nonetheless contemporary, comfortable and modern. P&O PIONEER’s facilities reflect modern catering trends so it is unsurprising the only place with a conventional cafeteria is her driver’s lounge.
The Club Class Lounge is probably the best on a UK ferry to date, bringing it more in line with a decent airport lounge.
All in all, P&O PIONEER offers passengers a modern customer experience that will more than satisfy most who travel on her.
Acknowledgements
The author and NI Ferry Site would like to thank Kim at P&O Ferries and the crew of P&O PIONEER on 01.07.23, particularly Anna, for their hospitality and assistance with this feature.
![P&O PIONEER arrives at Calais new port, 01.07.23. Image © Steven Tarbox.](https://www.niferry.co.uk/wp-content/uploads/2023/03/po-pioneer-calais-1-july-23-1_st-1200x800.jpg)
Disclosure
P&O Ferries invited NI Ferry Site onboard P&O PIONEER for a round trip at a date and time of our choosing. While P&O Ferries covered the cost of these crossings, there was no expectation that we wrote a positive review of the vessel and we were free to say whatever we wanted. The cost of all additional expenses, including overnight accommodation and transport to and from the port, was self-funded. P&O Ferries has not had any opportunity to review this article or its content before publication.